Conducting Lawful Investigations: Just the Facts

To defend against charges of harassment and discrimination, the EEOC explains that "...Whoever conducts the investigation should be well-trained in the skills that are required for interviewing witnesses and evaluating credibility..." - Equal Employment Opportunity Commission

Effective internal investigations require more than analytical expertise. The need to objectively review, characterize and document factual allegations is critical. Facilitated by Caroline Guest, Howard Rubin, and Jim Zissler, attorneys from Littler's Portland and Seattle offices, this interactive session will examine key phases of an effective investigation, with an emphasis on practical skills. Using realistic scenarios, workshop participants will receive hands-on experience in the following techniques:

• The right and wrong way to conduct complaint intake
• How to determine and articulate allegations objectively
• Investigation planning strategies that keep the fact finder on the right track
• Interview techniques that cut through the noise and get to the facts
• Proper methods for documenting interviews—from note taking to witness summaries
• Objectively documenting findings

Reserve your seat early; space is limited.

Registration: 2:00 pm

Program: 2:15 pm – 5:00 pm

Reception: 5:00 pm – 6:00 pm

Cost: $35.00
Contact Cheri Devlin to receive a 10% discount when registering multiple registrants from one organization

Location:
The Marcus Whitman Hotel and Conference Center
Six West Rose Street
Walla Walla, WA

Continuing Education: CLE is pending for this program and SPHR/PHR credit is available

Questions? Email Cheri Devlin or call (408) 961-7105