ABA Journal
In this column written by the CEO of Legal OnRamp, the author describes two talks he attended, one of which was presented by Littler attorney Michael Weber. Weber presented before a group of New York law students participating in an innovative class on knowledge management, and explained that Littler had to take “an R&D approach,” led by Littler's innovative Chief Knowledge Officer Scott Rechtschaffen, making a short-term investment to be able to create the capacity to deliver better value at lower costs, thus also impacting short-term revenues to some extent, but creating a better platform for long-term revenues.
